Terms of service

Phantomwear Terms of Service

Welcome to Phantomwear! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases.

1. General Information

1.1. Phantomwear reserves the right to update or modify these terms at any time. It is your responsibility to review them periodically.
1.2. By using this website, you agree to follow these terms of service and all applicable laws and regulations.

2. Product Information

2.1. We make every effort to ensure that the products listed on our website are accurate, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided.
2.2. All product prices are listed in euro and are subject to change without notice.
2.3. Product images may vary slightly from the actual items due to lighting, screen settings, or product updates.

3. Orders and Payments

3.1. When you place an order, you are making an offer to purchase the products listed in your cart, subject to availability and acceptance by Phantomwear.
3.2. We accept various payment methods, including credit/debit cards, PayPal, and other options as listed on our payment page.
3.3. Payment is processed immediately upon order confirmation.
3.4. Phantomwear reserves the right to cancel any order that is found to have incorrect or fraudulent information.

4. Shipping and Delivery

4.1. We will process and ship orders as quickly as possible. Delivery times may vary depending on your location and the shipping method chosen at checkout.
4.2. Shipping costs will be calculated at checkout, and any applicable taxes or duties will be added to the final total.
4.3. Phantomwear is not responsible for delays caused by third-party shipping carriers.
4.4. If the shipment is lost or damaged in transit, please contact our customer service team to report the issue.

5. Returns and Refunds

5.1. Please refer to our Return and Refund Policy for details on how to return items and receive a refund or exchange. Returns must be made within 14 days of receiving the order.
5.2. Returned items must be in their original condition—unused, unworn, unwashed, and with all tags intact.
5.3. Shipping costs for returns are the responsibility of the customer unless the return is due to a defective product or an error made by Phantomwear.

6. Account Responsibility

6.1. If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for any activities that occur under your account.
6.2. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.
6.3. Phantomwear is not responsible for any loss or damage resulting from your failure to maintain the confidentiality of your account information.

7. Intellectual Property

7.1. All content on the Phantomwear website, including text, graphics, logos, images, and software, is the property of Phantomwear and is protected by intellectual property laws.
7.2. You may not copy, reproduce, modify, or distribute any content from the website without prior written consent from Phantomwear.

8. Limitation of Liability

8.1. Phantomwear is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website, products, or services.
8.2. In no event will Phantomwear’s total liability exceed the amount paid for the products purchased.

9. Privacy Policy

9.1. Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9.2. By using our website, you consent to the practices described in our Privacy Policy.

10. Governing Law

10.1. These terms of service are governed by the laws of the Netherlands and any disputes will be subject to the exclusive jurisdiction of the courts in Hendrik-Ido-Ambacht.